FAQs

You'll receive a shipping confirmation with tracking as soon as your order leaves our warehouse. You can also view order status any time in your account.

Delivery estimates and processing information are listed in our shipping policy. Available rates and delivery options are shown at checkout.

Enter your delivery address at checkout to see available shipping options. See our shipping policy for coverage and restrictions.

Orders move fast — if you need a change, contact us right away and we'll do our best before it ships.

Please review our return policy for the return window, eligible items, exclusions, condition requirements, and fees before ordering.

Some categories and sale items are excluded from returns. Check the eligibility requirements in our return policy for your item.

Visit our Return Center and open Orders & Returns. Sign in using your checkout email and the code sent to your inbox. Open your order, choose Request return, then select the items, quantities and reason. Submit your request and wait for our review and instructions before shipping anything back. Eligibility and fees follow our return policy. If Request return is unavailable, contact us with your order number.

Refund processing information is included in our return policy. Contact us if you need help with a specific return.

Check our Size Guide for measurements and the available options on each product page.

Many of our styles are available in extended sizes. Available sizes are shown on each product page.

Please contact us about your order and review our return policy for eligibility and the available process.

The payment methods available for your order are shown securely at checkout.

Yes — shop our René Rofé e-gift cards, delivered by email.

Follow the care instructions on your garment label. Product-specific details are available on the product page.